FAQs

FAQs

Best Clean Fireplace Shoppe

Have a fireplace, stove, or chimney-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How does my pilot light work?

    We'll happily walk you through the process! When you need help with your stoves, chimneys, or wood burning fireplaces in Cape Girardeau, MO, give Best Clean Fireplace Shoppe a call and we can help you with your specific model.

  • How can I learn more about your services or schedule an appointment?

    Looking for stoves, air duct cleaning, or gas fireplaces in Cape Girardeau, MO? You can visit our showroom, browse our website, or call us at (573) 335-3224. Our friendly staff is always happy to answer your questions and schedule a consultation or service appointment.

  • Can you help me design the perfect fireplace?

    Absolutely! It's why we're known for making the finest gas and wood burning fireplaces in Cape Girardeau, MO! Our experienced design team will work with you to create a custom fireplace that fits your style, heating needs, and budget. We can help you choose the right size, style, and materials to create a stunning focal point in your home utilizing centurion stone to elevate your designs.

  • What types of fireplaces and heating stoves do you offer?

    We offer a wide variety of fireplaces and heating stoves, including wood burning, electric, pellet, and gas fireplaces in Cape Girardeau, MO. From traditional wood burning fireplaces to sleek and modern gas options, we have something for everyone.

  • Do you handle the entire fireplace or stove installation process?

    When you choose gas fireplaces in Cape Girardeau, MO, we take care of everything! Our manufacturer-certified installation team will ensure your new fireplace or heating stove is installed properly. We'll leave your space clean and ready to enjoy.

  • Do you deal with the stonework around the fireplace?

    Yes! When you trust us with your gas or wood burning fireplaces in Cape Girardeau, MO, you can rest easy knowing that everything will be taken care of.

  • How often should I have my fireplace or heating stove serviced?

    No matter if you have wood burning or gas fireplaces in Cape Girardeau, MO, in our experience, servicing is recommended to maintain optimal performance. In fact, according to Forbes, a fireplace should be inspected annually. Our technicians will perform a thorough cleaning and inspection to identify any potential issues and keep your unit running smoothly.

  • Do you clean chimneys?

    Yes, we offer more than the finest gas fireplaces in Cape Girardeau, MO! Chimney cleaning is a crucial part of fireplace safety. Our certified chimney sweeps will remove creosote buildup, soot, and debris to prevent chimney fires and ensure proper venting. This should be conducted yearly, according to the NFP 211 Code.

  • Do you offer financing options for fireplaces or heating stoves?

    We understand that fireplaces and heating stoves are an investment. When you choose our team for your wood burning fireplaces in Cape Girardeau, MO, we may offer financing options to help you make your dream a reality. Please inquire about current promotions and financing options.

  • Do you sell fireplace accessories?

    Yes, we offer a wide selection of fireplace accessories to enhance your fireplace experience. This includes fireplace tools, log sets, and safety equipment. These work for all sorts of fireplaces, including pellet, wood burning, and gas fireplaces in Cape Girardeau, MO.

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